T0377

Gather feedback on customer satisfaction and internal service performance to foster continual improvement.

Related NICE Work Roles 4

Code Name Knowledge Skills Abilities Tasks
OV-PMA-001 [801] Program Manager 26 2 4 21
OV-PMA-002 [802] IT Project Manager 29 2 4 25
OV-PMA-003 [803] Product Support Manager 27 2 5 24
OV-PMA-004 [804] IT Investment/Portfolio Manager 17 1 1 8