T0377
Gather feedback on customer satisfaction and internal service performance to foster continual improvement.
Related NICE Work Roles 4
| Code | Name | Knowledge | Skills | Abilities | Tasks |
|---|---|---|---|---|---|
| OV-PMA-001 [801] | Program Manager | 26 | 2 | 4 | 21 |
| OV-PMA-002 [802] | IT Project Manager | 29 | 2 | 4 | 25 |
| OV-PMA-003 [803] | Product Support Manager | 27 | 2 | 5 | 24 |
| OV-PMA-004 [804] | IT Investment/Portfolio Manager | 17 | 1 | 1 | 8 |