K0194

Knowledge of Cloud-based knowledge management technologies and concepts related to security, governance, procurement, and administration.

Related NICE Work Roles 5

Code	Name	Knowledge	Skills	Abilities	Tasks
OM-KMG-001 [431]	Knowledge Manager	22	4	1	9
OM-STS-001 [411]	Technical Support Specialist	25	5	3	12
OV-PMA-001 [801]	Program Manager	26	2	4	21
OV-PMA-002 [802]	IT Project Manager	29	2	4	25
OV-PMA-003 [803]	Product Support Manager	27	2	5	24