K0194

Knowledge of Cloud-based knowledge management technologies and concepts related to security, governance, procurement, and administration.

Related NICE Work Roles 5

Code Name Knowledge Skills Abilities Tasks
OM-KMG-001 [431] Knowledge Manager 22 4 1 9
OM-STS-001 [411] Technical Support Specialist 25 5 3 12
OV-PMA-001 [801] Program Manager 26 2 4 21
OV-PMA-002 [802] IT Project Manager 29 2 4 25
OV-PMA-003 [803] Product Support Manager 27 2 5 24