OM-KMG-001 Knowledge Manager

Provides the support, administration, and maintenance necessary to ensure effective and efficient information technology (IT) system performance and security.

Manages and administers processes and tools that enable the organization to identify, document, and access intellectual capital and information content.

Responsible for the management and administration of processes and tools that enable the organization to identify, document, and access intellectual capital and information content.

Knowledges 22

Code Description Work Roles
K0001 Knowledge of computer networking concepts and protocols, and network security methodologies. 52
K0002 Knowledge of risk management processes (e.g., methods for assessing and mitigating risk). 52
K0003 Knowledge of laws, regulations, policies, and ethics as they relate to cybersecurity and privacy. 52
K0004 Knowledge of cybersecurity and privacy principles. 52
K0005 Knowledge of cyber threats and vulnerabilities. 52
K0006 Knowledge of specific operational impacts of cybersecurity lapses. 52
K0013 Knowledge of cyber defense and vulnerability assessment tools and their capabilities. 5
K0094 Knowledge of the capabilities and functionality associated with content creation technologies (e.g., wikis, social networking, content management systems, blogs). 1
K0095 Knowledge of the capabilities and functionality associated with various technologies for organizing and managing information (e.g., databases, bookmarking engines). 2
K0096 Knowledge of the capabilities and functionality of various collaborative technologies (e.g., groupware, SharePoint). 1
K0146 Knowledge of the organization's core business/mission processes. 10
K0194 Knowledge of Cloud-based knowledge management technologies and concepts related to security, governance, procurement, and administration. 5
K0195 Knowledge of data classification standards and methodologies based on sensitivity and other risk factors. 1
K0228 Knowledge of taxonomy and semantic ontology theory. 1
K0260 Knowledge of Personally Identifiable Information (PII) data security standards. 16
K0261 Knowledge of Payment Card Industry (PCI) data security standards. 17
K0262 Knowledge of Personal Health Information (PHI) data security standards. 17
K0283 Knowledge of use cases related to collaboration and content synchronization across platforms (e.g., Mobile, PC, Cloud). 1
K0287 Knowledge of an organization's information classification program and procedures for information compromise. 18
K0315 Knowledge of the principal methods, procedures, and techniques of gathering information and producing, reporting, and sharing information. 1
K0338 Knowledge of data mining techniques. 1
K0420 Knowledge of database theory. 4

Skills 4

Code Description Work Roles
S0011 Skill in conducting information searches. 1
S0012 Skill in conducting knowledge mapping (e.g., map of knowledge repositories). 1
S0049 Skill in the measuring and reporting of intellectual capital. 1
S0055 Skill in using knowledge management technologies. 2

Abilities 1

Code Description Work Roles
A0002 Ability to match the appropriate knowledge repository technology for a given application or environment. 1

Tasks 9

Code Description Work Roles
T0037 Construct access paths to suites of information (e.g., link pages) to facilitate access by end-users. 1
T0060 Develop an understanding of the needs and requirements of information end-users. 1
T0154 Monitor and report the usage of knowledge management assets and resources. 1
T0185 Plan and manage the delivery of knowledge management projects. 1
T0209 Provide recommendations on data structures and databases that ensure correct and quality production of reports/management information. 1
T0339 Lead efforts to promote the organization's use of knowledge management and information sharing. 1
T0421 Manage the indexing/cataloguing, storage, and access of explicit organizational knowledge (e.g., hard copy documents, digital files). 1
T0452 Design, build, implement, and maintain a knowledge management framework that provides end-users access to the organization’s intellectual capital. 1
T0524 Promote knowledge sharing between information owners/users through an organization’s operational processes and systems. 1