T0354

Coordinate and manage the overall service provided to a customer end-to-end.

Related NICE Work Roles 3

Code Name Knowledge Skills Abilities Tasks
OV-PMA-001 [801] Program Manager 26 2 4 21
OV-PMA-002 [802] IT Project Manager 29 2 4 25
OV-PMA-003 [803] Product Support Manager 27 2 5 24