T0174

Perform needs analysis to determine opportunities for new and improved business process solutions.

Related NICE Work Roles 4

Code Name Knowledge Skills Abilities Tasks
OV-PMA-001 [801] Program Manager 26 2 4 21
OV-PMA-002 [802] IT Project Manager 29 2 4 25
OV-PMA-003 [803] Product Support Manager 27 2 5 24
SP-SRP-001 [641] Systems Requirements Planner 48 7 3 18