T0174

Perform needs analysis to determine opportunities for new and improved business process solutions.

Related NICE Work Roles 4

Code	Name	Knowledge	Skills	Abilities	Tasks
OV-PMA-001 [801]	Program Manager	26	2	4	21
OV-PMA-002 [802]	IT Project Manager	29	2	4	25
OV-PMA-003 [803]	Product Support Manager	27	2	5	24
SP-SRP-001 [641]	Systems Requirements Planner	48	7	3	18