K0136
Knowledge of the capabilities of different electronic communication systems and methods (e.g., e-mail, VOIP, IM, web forums, Direct Video Broadcasts).
Related NICE Work Roles 1
| Code | Name | Knowledge | Skills | Abilities | Tasks |
|---|---|---|---|---|---|
| OM-NET-001 [441] | Network Operations Specialist | 39 | 11 | 8 | 11 |