IO-WRL-005
Systems Administration OPM Code: 451

Provides implementation, administration, configuration, operation, and maintenance to ensure effective and efficient technology system performance and security.

Responsible for setting up and maintaining a system or specific components of a system in adherence with organizational security policies and procedures. Includes hardware and software installation, configuration, and updates; user account management; backup and recovery management; and security control implementation.

Code Description Work Roles
T0431 Check system hardware availability, functionality, integrity, and efficiency 1
T0531 Troubleshoot hardware/software interface and interoperability problems 1
T1020 Determine the operational and safety impacts of cybersecurity lapses 37
T1092 Conduct functional and connectivity testing 2
T1130 Develop group policies and access control lists 1
T1140 Develop systems administration standard operating procedures 1
T1141 Document systems administration standard operating procedures 1
T1228 Maintain baseline system security 1
T1275 Determine the effectiveness of data redundancy and system recovery procedures 1
T1276 Develop data redundancy and system recovery procedures 1
T1277 Execute data redundancy and system recovery procedures 1
T1334 Produce cybersecurity instructional materials 5
T1500 Install systems and servers 1
T1501 Update systems and servers 1
T1502 Troubleshoot systems and servers 1
T1512 Perform periodic system maintenance 1
T1527 Define baseline system security requirements 5
T1530 Develop local network usage policies and procedures 1
T1531 Determine compliance with local network usage policies and procedures 1
T1569 Administer system and network user accounts 2
T1570 Establish system and network rights processes and procedures 2
T1571 Establish systems and equipment access protocols 2
T1578 Monitor system and server configurations 1
T1579 Maintain system and server configurations 1
T1588 Diagnose faulty system and server hardware 1
T1589 Repair faulty system and server hardware 1
Code Description Work Roles
K0064 Knowledge of performance tuning tools and techniques 1
K0645 Knowledge of standard operating procedures (SOPs) 3
K0674 Knowledge of computer networking protocols 40
K0675 Knowledge of risk management processes 41
K0676 Knowledge of cybersecurity laws and regulations 41
K0677 Knowledge of cybersecurity policies and procedures 41
K0678 Knowledge of privacy laws and regulations 41
K0679 Knowledge of privacy policies and procedures 41
K0680 Knowledge of cybersecurity principles and practices 40
K0681 Knowledge of privacy principles and practices 40
K0682 Knowledge of cybersecurity threats 40
K0683 Knowledge of cybersecurity vulnerabilities 40
K0684 Knowledge of cybersecurity threat characteristics 40
K0685 Knowledge of access control principles and practices 21
K0686 Knowledge of authentication and authorization tools and techniques 21
K0710 Knowledge of enterprise cybersecurity architecture principles and practices 20
K0712 Knowledge of Local Area Networks (LAN) 6
K0713 Knowledge of Wide Area Networks (WAN) 6
K0716 Knowledge of host access control (HAC) systems and software 10
K0717 Knowledge of network access control (NAC) systems and software 10
K0728 Knowledge of Confidentiality, Integrity and Availability (CIA) principles and practices 20
K0729 Knowledge of non-repudiation principles and practices 20
K0730 Knowledge of cyber safety principles and practices 20
K0731 Knowledge of systems security engineering (SSE) principles and practices 13
K0736 Knowledge of information technology (IT) security principles and practices 18
K0737 Knowledge of bandwidth management tools and techniques 5
K0740 Knowledge of system performance indicators 4
K0741 Knowledge of system availability measures 4
K0744 Knowledge of operating system (OS) systems and software 16
K0746 Knowledge of policy-based access controls 15
K0747 Knowledge of Risk Adaptive (Adaptable) Access Controls (RAdAC) 15
K0749 Knowledge of process engineering principles and practices 13
K0751 Knowledge of system threats 40
K0752 Knowledge of system vulnerabilities 40
K0758 Knowledge of server administration principles and practices 13
K0759 Knowledge of client and server architecture 16
K0760 Knowledge of server diagnostic tools and techniques 6
K0761 Knowledge of Fault Detection and Diagnostics (FDD) tools and techniques 5
K0765 Knowledge of software engineering principles and practices 15
K0770 Knowledge of system administration principles and practices 14
K0778 Knowledge of enterprise information technology (IT) architecture principles and practices 20
K0779 Knowledge of systems engineering processes 14
K0780 Knowledge of hardware maintenance policies and procedures 2
K0781 Knowledge of virtual private network (VPN) systems and software 4
K0791 Knowledge of defense-in-depth principles and practices 19
K0792 Knowledge of network configurations 9
K0794 Knowledge of file system implementation principles and practices 3
K0805 Knowledge of command-line tools and techniques 6
K0806 Knowledge of machine virtualization tools and techniques 6
K0829 Knowledge of account creation policies and procedures 6
K0830 Knowledge of password policies and procedures 6
K0837 Knowledge of hardening tools and techniques 14
K0840 Knowledge of hardware reverse engineering tools and techniques 15
K0842 Knowledge of software reverse engineering tools and techniques 15
K0851 Knowledge of reverse engineering principles and practices 15
K0858 Knowledge of virtual machine detection tools and techniques 6
K0859 Knowledge of encryption tools and techniques 13
K0870 Knowledge of enterprise architecture (EA) reference models and frameworks 20
K0871 Knowledge of enterprise architecture (EA) principles and practices 20
K0877 Knowledge of application firewall principles and practices 12
K0878 Knowledge of network firewall principles and practices 12
K0891 Knowledge of the Open Systems Interconnect (OSI) reference model 13
K0915 Knowledge of network architecture principles and practices 21
K0917 Knowledge of Personally Identifiable Information (PII) data security standards and best practices 15
K0918 Knowledge of Payment Card Industry (PCI) data security standards and best practices 16
K0919 Knowledge of Personal Health Information (PHI) data security standards and best practices 16
K0925 Knowledge of wireless communication tools and techniques 6
K0926 Knowledge of signal jamming tools and techniques 6
K0928 Knowledge of systems engineering principles and practices 13
K0935 Knowledge of incident, event, and problem management policies and procedures 2
K0946 Knowledge of incident reporting policies and procedures 2
K0947 Knowledge of computer engineering principles and practices 14
K0958 Knowledge of system integration principles and practices 1
K0983 Knowledge of computer networking principles and practices 39
K1014 Knowledge of network security principles and practices 40
K1069 Knowledge of virtual machine tools and technologies 6
K1072 Knowledge of automated security control testing tools and techniques 1
K1188 Knowledge of organizational policies and procedures 4
K1226 Knowledge of systems administration standard operating policies and procedures 1
Code Description Work Roles
S0045 Skill in optimizing database performance 2
S0111 Skill in interfacing with customers 4
S0407 Skill in developing standard operating procedures (SOPs) 3
S0408 Skill in maintaining standard operating procedures (SOPs) 3
S0430 Skill in collaborating with others 9
S0438 Skill in functioning effectively in a dynamic, fast-paced environment 3
S0448 Skill in creating automated security control systems 1
S0449 Skill in maintaining automated security control systems 1
S0451 Skill in deploying continuous monitoring technologies 2
S0472 Skill in developing virtual machines 6
S0473 Skill in maintaining virtual machines 5
S0487 Skill in operating IT systems 2
S0488 Skill in maintaining IT systems 2
S0561 Skill in configuring software 1
S0577 Skill in troubleshooting computer networks 1
S0582 Skill in troubleshooting system performance 3
S0587 Skill in maintaining directory services 1
S0593 Skill in handling incidents 4
S0606 Skill in manipulating operating system components 3
S0613 Skill in configuring software-based computer protection tools 3
S0662 Skill in managing servers 1
S0663 Skill in managing workstations 1
S0672 Skill in troubleshooting failed system components 1
S0674 Skill in installing system and component upgrades 6
S0675 Skill in optimizing system performance 10
S0677 Skill in recovering failed systems 1
S0678 Skill in administering operating systems 2
S0687 Skill in performing administrative planning activities 9
S0729 Skill in preparing plans 3
S0741 Skill in administering servers 1
S0762 Skill in integrating organization objectives 3
S0844 Skill in managing account access rights 2